Unlike other computer support companies that give you an estimate with an hourly rate for “unexpected circumstances,” we will give you one flat rate for a project and guarantee to deliver your solutions without charging a penny more. This gives you peace of mind knowing you will not end up with a bill 2 or 3 times more than you anticipated or getting hit with hidden charges or extra hours.

We GUARANANTEE 1-hour response time or less to network emergencies. When your computer network goes down in the middle of a busy workday, you need it fixed immediately so your employees are not sitting around taking a $10,000 coffee break waiting for their computers to come back online. We also offer remote monitoring 24 hours a day 7 days a week to prevent problems before they interfere with your business.

We schedule system maintenance and upgrades after normal business hours to save you thousands of dollars in lost productivity. System upgrades, fixes, and installations can bring down your computer network for several hours. For your convenience, we will schedule our technicians to perform this work after hours so there is minimal interruption to your normal business activities.

Our technicians are seasoned, qualified, professionals with years of real-world experience. Our team has over 50 years of collective real-world experience and technical knowledge. We believe you should personally know and trust the technicians working with your most valuable company asset… YOUR DATA.

Help Desk’s should be, well, helpful! No doubt that dealing with translation or heavy accents slows down fixing your problem. If you use our help desk service, I guarantee you will be happy with the results. Spending time on the phone repeating yourself or asking the person on the other end to clarify what they said, just costs you time and money.

They will not try to keep you in the dark or dazzle you with acronyms. We will answer every question you have in plain English and make sure you understand what options you have available so you can make decision based on your priorities and budget – not just because we say so.

We are the technical support company that offers a no-risk, 100% money back guarantee. Hire us to come on-site and put an end to your most challenging computer problems. If after our first visit you are not happy with our technicians of the work we perform, you will not be changed. No risk, no hassle. We also have a “fix it right the first time” guarantee. If we do not completely solve your problem on our first attempt, our second attempt is free. No other technical support company will stand behind their work the way we do at STG.

We are big enough to handle any computer job, and small enough to still provide you the individual attention you deserve. Whether it is building a new network from the ground up o helping you figure out why you are getting an error message when you open a document, you can count on us to help. As a client, you will have a dedicated senior technician, a team of back-up support technicians to ensure you get the highest level of support. You can also count on me, the owner, to get involved with your project to make sure you are getting the best solutions and highest service possible.

We are big enough to handle any computer job, and small enough to still provide you the individual attention you deserve. Whether it is building a new network from the ground up o helping you figure out why you are getting an error message when you open a document, you can count on us to help. As a client, you will have a dedicated senior technician, a team of back-up support technicians to ensure you get the highest level of support. You can also count on me, the owner, to get involved with your project to make sure you are getting the best solutions and highest service possible.

We GUARANTEE to provide you with the most cost-effective solution to your problem. As a business owner myself, I understand the importance of keeping overhead costs to a minimum. That is why I require that all our technicians be trained to find the least expensive solution to your problem without sacrificing quality. We never charge clients for expensive upgrades, hardware, and solutions that are not 100% necessary.

We have you covered. For your peace of mind, we carry the following coverages. Certificate of coverage available upon request.

• Errors & Omissions Insurance
• General Business Liability Insurance.